Comprehensive rail and bus rapid transit map for New England, with connections to New York and Canada.
Six ways to build a better future with transit, based on COVID-19 best practices from fifteen urban, rural, and tribal transit providers.
580+ US & Canada transit providers offer free rides and clinics to connect communities to COVID-19 vaccines.
See how I’ve enhanced customer experience throughout the 5,300 square miles served by the 3rd-largest US transit agency.
I strengthened equity for light rail riders by giving them the same ability as bus and rail riders to buy digital tickets.
I expanded NJ Transit’s rail line brands into a design system to streamline customer experience.
Public transit branding, design and wayfinding knowledge base, with 30+ global transit agency graphics standards manuals.
I helped streamline transfers to and fare payment on NYC Subway during service outages for PATH’s signal system upgrade.
I helped establish, and led the 14-person customer advisory board for the transit system connecting New York and New Jersey.
New York Subway Map with New Jersey transit connections that shows how transit bridges city and state boundaries.
I helped officials in Hoboken, NJ design a new visual identity, wayfinding system, and graphics standards.
I positioned Fitch as a premier market intelligence provider, transformed customer experience, and helped grow revenue to record $1B+.
New York City owes much to the elevator, the engineering achievement that made quick travel beyond a few stories feasible. The vertical advance reached a fever-pitch by the early 20th century and has continued unabated ever since, giving the city some of its most iconic landmarks and stunning views. From 2011-2013, I undertook a project…
I transformed CFA Institute’s professional programs with a digital-first approach, and built a social media presence named #1 in finance by Association Trends.