Need a subject matter expert on transit policy? Redesigning routes, expanding service, or refreshing customer experience?
I work, write, and speak on transit, from advocacy to operations, apps to maps, and wayfinding to payment. I can help you involve customers and communities to guide policymaking based on lived experience; evaluate existing experiences and provide recommendations to improve service delivery, safety, and customer experience; and build momentum for change with customers, stakeholders and senior leaders.
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- Austin Independent School District
- Booz Allen Hamilton
- CFA Institute
- Community Transportation Association of America (CTAA)
- FHI 360/Family Health International
- Fitch Ratings
- Ford Motor Company & Ford Canada
- NJ Transit
- Port Authority of New York & New Jersey
- The Routing Company
- World Bank – International Finance Corporation