Stewart Mader builds transformational customer experiences. At Fitch Ratings, he built a new generation of digital platforms to deliver business intelligence powered by credit ratings. He led the Port Authority of NY & NJ into a new era of customer collaboration with PATH Riders Council, and led the digital campaign for financial reform, building a social media presence named #1 in finance by Association TRENDS, and one of CQ Roll Call’s 100 Association Twitter Handles You Should Follow. He is the author of Wikipatterns (Wiley, 2008), based on his work as Chief Evangelist for Atlassian, and with clients including ICANN, IFC, and SAP. He also created the New York & New Jersey Subway Map, and Transit Standards, the largest collection of resources on branding, digital strategy, and graphic standards for public transit.
Port Authority of NY & NJ – Customer Collaboration to Enhance Transit Experience
Fitch Ratings – Business Intelligence Powered by Credit Ratings
CFA Institute – Financial Reform for a Fairer Global Economy
New York & New Jersey Subway Map – Comprehensive Transit Map for the New York City Metro Area
Wikipatterns – Practical Guide to Improving Productivity and Collaboration
Skysight – The Story of NASA’s Space Telescope in a 747
Earlier in his career, Mader led instructional design at Brown University, Emerson College, Long Island University, and University of Hartford. He earned a B.S in Chemistry, Magna Cum Laude from University of Hartford, and an M.S. in Curriculum Development and Instructional Design from University at Albany.